Terms and Conditions
Last Updated: Nov 24,2025
Welcome to FiniteMedia. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using the FiniteMedia website and purchasing products from us, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please discontinue use of our website.
2. Company Information
FiniteMedia
We sell cameras, photography equipment, video gear, lighting, accessories, and other media-related products in the Philippines.
3. Use of the Website
You agree not to engage in any activity that may:
Damage or impede website functionality
Compromise security, data, or user experience
Involve fraud, illegal activity, or misuse of our services
We reserve the right to refuse service, terminate accounts, or cancel orders that violate these conditions.
4. Product Information
We make every effort to display accurate product descriptions, prices, and specifications. However:
Colors, appearance, or packaging may differ slightly due to lighting, screen settings, or manufacturer updates
Prices and availability may change without prior notice
Some items may have limited stock or be available only through pre-order
FiniteMedia is not liable for typographical errors or delays in product updates.
5. Orders and Payments
By placing an order, you confirm that:
All information you provide is accurate and complete
You are authorized to use the payment method you select
You agree to pay the total amount shown at checkout
We accept various payment methods depending on availability (GCash, card payments, bank transfers, COD—if applicable).
FiniteMedia may cancel or refuse orders in cases of suspected fraud, incorrect pricing, or suspicious activity.
6. Shipping and Delivery
Shipping timelines vary depending on location, courier availability, and external factors (weather, peak seasons, local restrictions).
Estimated delivery times are not guaranteed.
Shipping fees are displayed during checkout.
FiniteMedia is not responsible for delays caused by the courier or events beyond our control.
Once the package is shipped, responsibility for transit passes to the courier unless the order includes insurance.
7. Returns, Refunds, and Warranty
7.1 Returns & Refunds
Returns are accepted only for eligible items and under the following conditions:
Item is defective, damaged, or not functioning as advertised
You must notify us within 7 days of receiving the product
Item must be returned with all accessories, packaging, and proof of purchase
Return shipping cost depends on the reason for return (defective vs. customer preference).
We do not accept returns for:
Change of mind
User-caused damage
Items exposed to water, moisture, or mishandling
Consumables and hygiene-sensitive items (e.g., lens wipes, cleaning kits already opened)
7.2 Warranty
Most products come with manufacturer or store warranty, depending on brand and type.
Warranty does not cover:
Physical damage
Misuse
Unauthorized repairs
Wear and tear
Warranty terms vary; specific details will be provided per product.
8. Product Use and User Responsibility
You agree that:
You will use products responsibly and according to manufacturer guidelines
FiniteMedia is not liable for damages caused by improper use or modification
Loss of data, footage, or media caused by device malfunction is not covered by warranty
9. Limitation of Liability
FiniteMedia is not liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or content
Delays in delivery
Damages caused by third-party couriers
Errors due to outdated browser or device compatibility
Our maximum liability is limited to the total amount paid for your order.
10. Privacy
FiniteMedia collects and processes personal data in compliance with the Data Privacy Act of 2012.
We only use your information for order processing, customer support, and service improvement.
We do not sell your data to third parties.
11. Intellectual Property
All content on our website—including logos, product images, descriptions, branding, graphics, and text—is owned by or licensed to FiniteMedia.
You may not copy, distribute, modify, or reuse any material without our written permission.
12. Changes to Terms
FiniteMedia reserves the right to update or modify these Terms & Conditions at any time.
Your continued use of the website after changes indicates acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of the Republic of the Philippines.
Any disputes shall be handled in Philippine courts.